Privacy policy
Last updated 16 October 2026
This policy explains what personal data KitMyAgent collects when you use kitmyagent.com, why, and your rights. We collect as little as we can.
1. Who we are
KitMyAgent is a trading name of Design Fly Media Ltd (company number 09608816), the data controller for your personal data. Address: 2b Derby Road, Ashby-de-la-Zouch, Leicestershire, LE65 2HE. We are registered with the UK Information Commissioner's Office (ICO). Contact us about anything in this policy at hello@kitmyagent.com.
2. What we collect
| Data | Why | Legal basis |
|---|---|---|
| Email address | To sign you in (we email a one-time link), send receipts and account messages | Contract |
| First name (optional) | To greet you by name in emails and the newsletter | Consent: leave it blank if you prefer |
| Downloads and purchases (amount, date, Paddle order reference) | To give you what you paid for and keep tax records | Contract; legal obligation |
| Agents you create (the settings you chose) | So you can re-download them from My agents | Contract |
| Newsletter choice (yes or no, and when) | To send The Loadout only if you asked for it | Consent |
| Technical data (IP address, browser, security logs) | To keep the site secure, prevent fraud and fake sign-ups | Legitimate interests |
| Analytics (pages viewed, approximate location, device) | To understand what's useful and improve the site | Consent: only if you accept analytics cookies |
We never collect your card details (Paddle handles payment and we never see your card), passwords (there aren't any), or anything from your AI accounts, chats, email or files. KitMyAgent never connects to them.
3. Who we share it with
We never sell your data. We use a small number of trusted providers (“processors”) who only use it to provide their service to us:
- Cloudflare: hosting, security and our database (stored in the EU)
- Resend: sign-in emails, receipts and the newsletter
- Google Analytics: website statistics, only with your consent
Payments: our order process is run by our online reseller Paddle.com, the Merchant of Record for all our orders. When you buy downloads you buy them from Paddle, which collects your payment details, billing address and tax information as an independent controller under its own privacy notice. Paddle tells us your email, what you bought and an order reference so we can add your downloads.
Some of these providers are based in, or may process data in, the USA. Where data leaves the UK, it's protected by approved safeguards such as the UK–US Data Bridge or the ICO's international data transfer agreement.
4. How long we keep it
- Account data (email, name, agents, downloads): until you delete your account
- Purchase records: 6 years, as UK tax law requires
- Sign-in links: 15 minutes
- Security logs: 30 days
- Newsletter: until you unsubscribe (one click in every email)
5. How we protect it
Everything is sent over HTTPS. Data is encrypted at rest. Sign-in links work once and expire quickly. Your session cookie can't be read by scripts. Access to our systems is limited and protected with two-factor authentication.
6. Your rights
Under UK GDPR you can ask to see, correct, delete or download your data, ask us to stop or limit using it, and withdraw consent at any time (for example by unsubscribing or changing your cookie settings). Email hello@kitmyagent.com and we'll respond within one month. If you're unhappy with how we handle your data you can complain to the ICO at ico.org.uk.
7. Children
KitMyAgent is for adults. It isn't aimed at anyone under 16, and we don't knowingly collect their data.
8. Cookies
See our cookie policy.
9. Changes
If we change this policy we'll update the date above, and we'll email you about any important change.